This policy incorporates and defers to DohAssist LLC’s Master Legal Framework for cross-brand protections, parent company liability limits, and AI data commercialization rights.
1. Introduction
DohAssist LLC and its brands (“DohAssist,” “DohShield,” “DohOps,” “we,” “us,” or “our”) use cookies and similar tracking technologies on our websites and platforms. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
By continuing to browse or use our websites, you acknowledge and consent to our use of cookies as described in this policy.
2. Types of Cookies Used
2.1 Essential Cookies
These cookies are necessary for the core functionality of our websites and services. They enable basic features such as page navigation, secure access to authenticated areas, and security protections. Without these cookies, the website cannot function properly.
2.2 Analytics Cookies
Analytics cookies help us understand how visitors interact with our websites by collecting and reporting information about visitor behavior and website performance. This data allows us to improve our content, user experience, and service offerings.
2.3 Communication Cookies
These cookies support live chat functionality and session management for real-time communication tools on our websites. They help ensure a seamless experience when you interact with our support team or chatbot services.
2.4 Functional Cookies
Functional cookies remember your preferences, such as language settings, form data, and display options. They enhance your browsing experience by providing personalized features and reducing the need to re-enter information.
3. Third-Party Services
We integrate with third-party analytics and customer relationship management (CRM) tools to monitor and improve our services. These integrations may include:
- Visitor interaction monitoring and behavior analytics
- Page view and session tracking
- Visitor identification for personalized follow-up and support
These third-party services may set their own cookies on your device. We encourage you to review the privacy and cookie policies of any third-party services you encounter through our websites.
4. Data Retention
- Session Cookies: These are temporary cookies that are automatically deleted when you close your browser.
- Persistent Cookies: These cookies remain on your device for a set period or until you manually delete them. Persistent cookies used on our websites are stored for up to 2 years.
5. Your Choices
You can manage your cookie preferences through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete individual or all cookies
- Block cookies from specific or all websites
- Block third-party cookies
- Accept or reject cookies on a case-by-case basis
Please note that disabling or blocking certain cookies may limit the functionality of our websites and services. Some features, such as authenticated access and personalized preferences, may not work as intended if cookies are disabled.
6. Third-Party Links
Our websites may contain links to third-party websites that are not affiliated with DohAssist LLC. These external websites operate independently and have their own cookie and privacy policies. We are not responsible for the content, privacy practices, or cookie usage of any third-party websites. We encourage you to review their policies before providing any personal information.
7. Legal Compliance
This Cookie Policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, the California Consumer Privacy Act (CCPA), and other relevant privacy regulations. Where required by law, we will obtain your consent before placing non-essential cookies on your device.
8. Changes to This Policy
We reserve the right to update or modify this Cookie Policy at any time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically to stay informed about how we use cookies.
9. Contact
If you have any questions or concerns about this Cookie Policy, please contact us:
DohAssist LLC
14620 N IH 35 Office #A
Austin, Texas 78728
Email: support@dohassist.com
Phone: +1(602)-750-0711
Toll Free: 1-888-364-7580