About DohAssist LLC — Built for Franchise Operators, by Operators Who Get It
We built DohAssist because multi-unit franchise owners deserve an operations partner that actually understands their business — not a generic outsourcing firm that treats a 7-Eleven like a dentist’s office.
Our Mission: Operational Freedom for Every Franchise Owner
DohAssist LLC exists to solve one problem: multi-unit franchise operators are trapped between doing everything themselves and hiring a corporate-level back office they can’t afford. We call it the Scale Trap — you’re too big to run everything out of your kitchen table, but too small for a CFO, a loss prevention director, and an HR manager on payroll.
Our mission is to give every franchise operator with 2 to 50+ locations access to the same operational infrastructure that billion-dollar chains take for granted. Daily reconciliation. Active loss prevention. Workforce management. All from one partner, on one monthly bill, with zero long-term contracts.
We don’t just process numbers. We understand the difference between a short-ship on a McLane delivery and a POS void pattern that signals employee theft. We know what an APD discrepancy looks like on a 7-Eleven P&L, and we know why a bartender’s pour cost suddenly jumped from 22% to 31%. That’s franchise fluency — and it’s what separates DohAssist from every generic bookkeeping service and off-the-shelf SaaS tool.
Why We Exist — The Scale Trap
Most franchise operators hit the same wall between locations two and ten. The back-office work multiplies, but the budget doesn’t.
The Problem
An owner with five convenience stores spends 15+ hours per week on cash reconciliation alone. They’re hiring $45,000/year bookkeepers who don’t understand lottery math, fuel margins, or vendor invoice disputes. They’re watching security cameras at 2 AM hoping to catch the cashier who’s been skimming $50/shift. They’re building Excel schedules that nobody follows.
The Insight
These operators don’t need more software. They need a team — specialists who understand franchise operations at a granular level. A team that reconciles your books daily, audits your POS transactions against video every day, and gives your employees a modern workforce app that actually drives accountability.
The Solution
DohAssist LLC became that team. Three integrated brands — DohAssist for back-office, DohShield for loss prevention, and DohOps for workforce management — all managed from Austin, TX, with a 75+ person operations team delivering 24/7 coverage. One partner. One monthly bill. Zero headaches.
Our Team — US-Managed, Globally Powered
DohAssist LLC is headquartered in Austin, Texas. Our US-based leadership team manages client relationships, sets service standards, and maintains quality control.
75+ Dedicated Specialists in India
Our operations center in India houses more than 75 trained specialists across three disciplines: back-office reconciliation, loss prevention video auditing, and workforce management support. Every team member undergoes rigorous training on franchise-specific systems, POS platforms, and industry terminology before touching a client account.
This isn’t a call center or a freelancer marketplace. These are full-time employees of DohAssist LLC working in our dedicated facility with enterprise-grade security, redundant internet connections, and strict data handling protocols. The same person reconciles your books today that did it yesterday — and will do it tomorrow.
US-Managed Accountability
Every client has a US-based account manager who serves as their single point of contact. Client calls, escalations, strategy reviews, and onboarding are all handled stateside. You never have to explain your business to a new person — your account manager knows your stores, your vendors, your problem spots, and your goals.
This model delivers the cost efficiency of a global team with the accountability and communication standards of a domestic partner. It’s why our clients stay with us — and why most add services within their first 90 days.
Loss Prevention Auditors: 25+ trained video analysts reviewing POS transactions against security footage daily. They know what a void abuse pattern looks like, how to spot sweethearting, and when a safe drop doesn’t match register readings.
Workforce & Support: 15+ team members supporting DohOps onboarding, schedule management, training content creation, and client support operations.
US Leadership: Account management, sales, quality assurance, and executive leadership based in Austin, TX.
Franchise Fluency — Not Generic Outsourcing
The difference between DohAssist and a generic bookkeeping service is the difference between a specialist and a generalist. We speak your language.
Convenience Store Operations
Lottery reconciliation, tobacco scan data, fuel margins, vendor invoice disputes with McLane, Core-Mark, and distributor networks. We know what a $200 lottery discrepancy means and how to trace it.
Restaurant & QSR Economics
Food cost analysis, labor matrix optimization, tip reconciliation, and back-of-house inventory verification. We understand why your Subway food cost is 34% when the target is 28%.
Bar & Nightclub Accounting
Pour cost tracking, phantom bottle scheme detection, comp policy auditing, and bartender theft patterns. We know bars lose 15–20% of profits to theft and overpouring.
Loss Prevention Expertise
POS video auditing, sweethearting detection, cash handling verification, void and refund pattern analysis. Over 125,000 incidents documented including employee theft, vendor fraud, and policy violations.
Gas Station Fuel & Wet Stock
Dispenser meter reconciliation, delivery shortage documentation, tank dip verification, and fuel margin analysis. We catch the 200-gallon short-ship that costs you $600.
Workforce Compliance
Geofenced time tracking, buddy punch prevention, scheduling compliance, minor work rules, and overtime management. We help franchise owners avoid the wage-and-hour lawsuits that cost $50,000+ to settle.
By the Numbers
Real results from real franchise operators. No inflated vanity metrics — just the numbers that matter to your bottom line.
Across All Client Accounts
Employee Theft, Vendor Fraud, Policy Violations
Within First 12 Months
Books Closed Every Business Day
Headquartered in Austin, Texas
DohAssist LLC is a Texas-based company with our corporate headquarters in Austin. We chose Austin for its proximity to franchise operators across the South and Southwest, its growing business ecosystem, and its central time zone that bridges both coasts.
Our Austin office handles all client-facing operations: sales consultations, account management, quality assurance, and executive leadership. When you call DohAssist, you reach a US-based team member who knows your account and your business.
Toll Free: 1-888-364-7580
Sales: sales@dohassist.com
Support: support@dohassist.com
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