Active Loss Prevention for Franchise Operators
Not just cameras. Not just software. DohShield pairs trained human reviewers with your existing POS and video systems to audit every transaction exception — every single day. We find what automated tools miss: the voids that don't add up, the safe drops that never happened, and the patterns that cost you thousands.
Cameras alone don't prevent theft. Neither does software.
Most franchise operators have cameras. Many have POS exception reports. But who is actually watching? According to the National Retail Federation, U.S. retail shrinkage topped $112 billion in 2022 — and employee theft remains the single largest contributor at 29% of all losses. For convenience stores, bars, and quick-service restaurants, the problem is even worse: the Association of Certified Fraud Examiners reports that small businesses lose a median of $150,000 per fraud case.
The gap isn't in the hardware — it's in the review. Exception reports pile up unread. Camera footage goes unwatched. And employees figure out which shifts nobody audits. That's the gap DohShield fills: we assign trained human reviewers to your locations who correlate POS transaction exceptions against video evidence every single day.
The result? Documented evidence of voids that don't match, refunds that never happened, safe drops that came up short, and the sweethearting patterns that can bleed a store dry. Not alerts. Not dashboards. Actual proof you can act on.
How DohShield Works
A four-step process that transforms your existing camera and POS systems into an active loss prevention program — without any new hardware or software.
Connect Your Systems
We integrate with your existing POS and camera systems. No new hardware required. We work with virtually every major POS platform and camera brand already in use at convenience stores, restaurants, bars, and retail locations.
Daily Exception Review
Our trained reviewers pull POS exception reports — voids, no-sales, refunds, discounts, low-dollar transactions — and correlate each one against your video feed. Not random sampling. Every flagged exception, every day.
Evidence Documentation
When a reviewer identifies suspicious activity, they compile an evidence package: synchronized video clip, POS receipt screenshot, timestamp, employee ID, and written narrative. Each package is investigation-ready — built for HR review, termination, or prosecution.
Client Reporting & Action
You receive prioritized incident reports with clear severity ratings. Critical incidents get same-day escalation. Pattern reports show which employees, shifts, and locations carry the highest risk so you can act before losses compound.
DohShield Services
Six specialized loss prevention services — each built around human-verified daily auditing, not just software alerts. Start with the service that addresses your biggest exposure.
POS + Video Transaction Auditing
Trained reviewers watch every register exception against video — voids, no-sales, refunds, and anomalies — and build evidence packages when activity doesn't add up.
Sweethearting Detection
Catch cashiers ringing wrong prices, comping meals without approval, passing free items to friends, and pouring unpaid drinks — all verified on video.
Safe Drop Verification
Video-verified safe drop monitoring confirms employees deposit cash into the safe at required intervals and that counted amounts match register readings.
Operational Compliance Audits
Video-based compliance monitoring verifies health code adherence, food handling procedures, age verification checks, opening/closing routines, and uniform compliance.
Back-Dock & Receiving Audits
Video audit of receiving areas during delivery hours catches employee theft during stock-in, vendor delivery shortcuts, and unauthorized removals from inventory.
Investigation-Ready Evidence Packages
Termination-ready and prosecution-ready evidence: synchronized video + POS receipt + timestamp + pattern documentation — built for HR, legal, and law enforcement.
Why Human Reviewers Beat AI-Only Solutions
Automated alerts generate noise. Trained reviewers generate evidence. Here's why our managed audit model outperforms software-only loss prevention platforms.
Context That Algorithms Miss
A software alert says "void detected at 2:47 PM." A trained reviewer says "Employee #4 voided a $23.50 transaction, then immediately rang the same items at a lower total for a customer who appears to be a personal acquaintance — third occurrence this week." The difference between an alert and actionable intelligence is human judgment. Our reviewers understand the nuances of register behavior that no algorithm can reliably interpret: body language during transactions, the timing gap between a void and a re-ring, or the subtle hand-off that signals a pass-through.
According to the Loss Prevention Research Council, false positive rates in automated LP systems range from 40% to 70%. That means up to 7 out of 10 alerts are noise — burying the real incidents in a flood of meaningless notifications. DohShield eliminates this problem because every incident we report has been verified by a human who watched the video.
Evidence That Holds Up
Terminating an employee based on a software alert is a liability. Terminating an employee based on a documented evidence package — with synchronized video, POS data, timestamps, and a written narrative — is defensible. DohShield evidence packages are built to the standard that HR departments, attorneys, and law enforcement expect.
Every package includes: the original POS exception record, a timestamped video clip showing the employee's actions at the register, a written narrative from the reviewer describing what occurred, and — when applicable — a pattern report showing how many times the behavior has repeated. This is the difference between "we think something is off" and "here's exactly what happened, when, and how often."
Deterrence Through Consistency
The most powerful loss prevention tool isn't detection — it's the knowledge that every shift is being watched. When employees know that a trained reviewer is auditing every POS exception against video every single day, behavior changes. Our clients consistently report that incident rates decline 30–50% within the first 90 days of service — not because we caught every thief, but because the culture of accountability shifts.
This daily consistency is something AI-only tools can't replicate. Software generates alerts that managers ignore. DohShield generates reports that managers act on — because the evidence is clear, specific, and requires a response. The routine itself becomes the deterrent.
What DohShield Catches
Our 125,000+ incident database spans the full spectrum of loss — from register manipulation to vendor fraud. Here are the categories we document most frequently.
Void & Refund Abuse
Employees voiding transactions after collecting cash, processing fraudulent refunds to their own payment methods, or canceling items mid-transaction to pocket the difference.
Sweethearting
Cashiers passing items to friends or family without scanning, ringing items at lower prices, applying unauthorized employee discounts, or comping meals without manager approval.
Safe Drop Manipulation
Employees skipping required safe drops, under-counting cash before deposit, pocketing bills during the counting process, or delaying drops to carry excess cash in the register.
Policy Violations
Failure to check IDs for age-restricted sales, skipping required food safety procedures, not following opening/closing checklists, and uniform or hygiene non-compliance.
Back-Dock Theft
Employees removing inventory through the back door, vendor drivers leaving short deliveries, coordinated theft during receiving, and unauthorized after-hours building access.
Vendor Fraud
Delivery shortages, billing for undelivered goods, vendor-employee collusion on receiving counts, and invoice manipulation where vendors charge for more than what was actually delivered.
Industries We Protect
DohShield works with any business that has a POS and cameras. Our highest-volume verticals include convenience stores, quick-service restaurants, bars, gas stations, hardware retailers, and hotels.
DohShield Pricing
Three tiers based on transaction review volume. No contracts. Cancel anytime. Every plan includes daily human-verified auditing and investigation-ready evidence packages.
Frequently Asked Questions
No. DohShield works with your existing cameras and POS system. We integrate remotely with virtually every major POS platform used in convenience stores, restaurants, bars, gas stations, and retail locations. If you have cameras and a POS, we can start auditing within days — not weeks.
Most loss prevention platforms rely on software alerts that require you or your managers to review footage and make determinations. DohShield is a fully managed service: our trained human reviewers do the daily auditing for you and deliver investigation-ready evidence packages. You don't need to log into a dashboard or watch footage. We do the work and deliver the results. This is especially valuable for operators who don't have a dedicated LP department.
Each evidence package includes: (1) the POS exception record showing the specific transaction, (2) a synchronized video clip showing the employee's actions, (3) a precise timestamp, (4) the employee ID and register number, and (5) a written narrative from the reviewer describing what occurred. For pattern cases, we also include a timeline showing how many times the behavior has been repeated and the estimated total financial impact.
Critical incidents — such as cash register theft, safe drop manipulation, or vendor fraud — are escalated within the same business day. Routine findings (minor policy violations, isolated exceptions) are included in your regular reporting cadence: monthly for Silver plans, weekly for Gold, and daily for Platinum. You choose the escalation thresholds that matter to your business.
Yes. Our evidence packages are specifically designed to meet the documentation standards expected by HR departments, employment attorneys, and law enforcement. We've supported hundreds of successful terminations and criminal referrals. The combination of synchronized video, POS data, timestamps, and written narratives provides the corroborating evidence needed for both administrative and legal proceedings.
There is no location limit. DohShield is designed for multi-unit operators managing anywhere from 1 to 500+ locations. Pricing is per store, per month, so you can add or remove locations at any time. Multi-location operators benefit from cross-location pattern analysis — identifying employees or behaviors that appear across your portfolio.
Our clients report an average 487% return on investment. For context, the average employee theft incident in retail is valued at $1,890 according to the National Retail Federation. At $299–$499/month, even catching one incident per quarter puts most operators well above break-even. Many clients recover the entire annual cost of service within the first 30 days based on initial findings alone.
Stop guessing. Start knowing.
Book a free strategy call to see how DohShield can protect your locations with daily human-verified auditing. No pitch, no pressure — just a conversation about what's costing you money.
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