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COMMAND CENTER

Global Terminal Hub — Real-Time Operations Dashboard for Multi-Unit Operators

One screen. All locations. Every metric that matters. Stop relying on end-of-day reports from store managers and start making decisions on real-time data.

One Screen, All Locations

Multi-unit franchise operators have a data problem. Not a lack of data — too much of it, scattered across too many systems. Your POS generates reports. Your camera system has its own portal. Your scheduling app sends notifications. Your bookkeeper emails spreadsheets. None of it talks to each other, and none of it gives you the instant, unified picture you need to make decisions.

The Global Terminal Hub solves this by centralizing real-time data from DohAssist (back-office reconciliation), DohShield (loss prevention), and DohOps (workforce management) into a single, mobile-optimized command center. Every location, every metric, every alert — visible at a glance.

Think of it as the cockpit for your franchise operation. You don’t need to visit stores, call managers, or wait for monthly reports. The Hub shows you what’s happening right now — and what needs your attention.

Unified Dashboard
Financial • Security • Workforce
All in one view

What You See in the Hub

The Global Terminal Hub organizes your operations into three core panels. Each panel provides location-level detail with the ability to drill down into individual transactions, incidents, or employees.

Financial Health Panel

Powered by DohAssist’s daily reconciliation engine, the Financial Health panel gives you instant visibility into the money side of every location. No waiting for your bookkeeper’s monthly summary — you see results every morning.

Daily Reconciliation Status: Green/yellow/red indicators for each location showing whether yesterday’s books balanced, flagged exceptions, or have outstanding items.
Cash Variance Tracking: Running daily, weekly, and monthly cash variance totals per location. Drill down to see which shifts and registers are over or short.
Deposit Verification: Bank deposit confirmations matched against POS totals and credit card settlements. See instantly if yesterday’s deposit was short.
Vendor Invoice Status: Open invoices, disputed items, and pending credits across all vendors and locations.
Revenue Trend Lines: Location-by-location daily revenue with week-over-week and month-over-month comparisons.

Security Alerts Panel

Powered by DohShield’s daily POS + video auditing service, the Security Alerts panel surfaces the loss prevention incidents that demand your attention. Every alert is backed by video evidence, POS transaction data, and timestamp documentation.

Active Incident Feed: Real-time stream of flagged exceptions — voids, no-sales, refunds, sweethearting, safe drop discrepancies — with severity ratings.
Incident History & Patterns: Track incident frequency by employee, shift, register, and location to identify systemic problems versus one-off errors.
Evidence Package Access: One-click access to the full evidence package for any incident: synchronized video, POS receipt, and timeline documentation.
Shrinkage Metrics: Running shrinkage totals and recovery estimates per location, updated daily.
Compliance Audit Status: Track operational compliance checks — food handling, age verification, opening/closing procedures — across all locations.

Workforce Status Panel

Powered by DohOps, the Workforce Status panel puts your people data at your fingertips. See who’s clocked in right now, which tasks are completed, and where your labor costs stand against budget — all in real time.

Live Clock-In Board: See exactly who is on shift at every location right now. Spot no-shows, late arrivals, and unauthorized overtime instantly.
Labor Cost Percentage: Real-time labor cost as a percentage of revenue for each location. Compare against your target (typically 25–30% for QSR, 10–15% for c-stores).
Task Completion Rates: Track completion of daily checklists, cleaning tasks, safe drops, temperature logs, and custom workflows across all locations.
Schedule Adherence: Monitor schedule compliance, shift swap approvals, and open shift coverage needs.
Gamification Leaderboard: See top-performing employees across locations — points, badges, and bonus eligibility from DohOps gamification.

Alerts That Matter — Configurable Thresholds, Push Notifications

The Global Terminal Hub doesn’t just display data — it actively watches for the events that require your attention. You set the thresholds; the Hub sends the alerts.

Every alert is configurable by location, by amount, and by notification channel. You decide what’s critical and what can wait. No alert fatigue, no noise — just the signals that matter to your operation.

Cash Variance Alerts

Get notified when any register is over/short by more than your threshold (e.g., $25, $50, $100). Set different thresholds for different locations.

LP Exception Alerts

Immediate notification when DohShield flags a high-severity incident: large void, suspected sweethearting, safe drop mismatch, or after-hours register access.

Overtime & Missed Clock-In

Real-time alerts when an employee approaches overtime or fails to clock in for their scheduled shift. Prevent budget overruns and no-show coverage gaps.

Task Completion Alerts

Escalation notifications when critical tasks aren’t completed by their deadline: safe drops, cleaning checklists, temperature logs, closing procedures.

Built for the Absentee Owner

If you own multiple locations, you can’t be everywhere. The Global Terminal Hub lets you manage by exception from anywhere.

The Global Terminal Hub is fully mobile-optimized. Check your dashboard from your phone at the airport, on the golf course, or at your kid’s soccer game. Push notifications ensure you never miss a critical alert — but the Hub is designed so you only need to check when something actually needs your attention.

For the absentee franchise owner — the operator who trusts their team but wants to verify — the Hub delivers peace of mind. Green across the board? Everything’s running. A red flag? Drill in, see the details, and take action — all from your phone.

The Hub also supports multi-user access with role-based permissions. Give your area managers access to their own locations. Let your accountant see only financial data. Keep the full picture for yourself.

The Dashboard Replaces These 5 Tools
1. POS reporting portals (viewing in 3 different systems)
2. Camera system logins (checking footage on vendor portals)
3. Time clock dashboards (separate scheduling app)
4. Email reports from your bookkeeper (waiting for monthly summaries)
5. Text messages from store managers (unreliable, incomplete data)

Frequently Asked Questions

No. The Global Terminal Hub works with any combination of DohAssist, DohShield, and DohOps. Each service you add unlocks additional dashboard panels and data feeds. Most operators start with one or two services and add more over time. The more services connected, the more comprehensive your operational visibility becomes.

Yes. The Global Terminal Hub is fully mobile-optimized and accessible from any smartphone or tablet. You get the same real-time data, configurable alerts, and drill-down capabilities on your phone as you do on desktop. Push notifications ensure you never miss a critical alert.

You can configure alerts for cash variance thresholds, loss prevention exception counts, overtime alerts, missed clock-ins, task completion rates, deposit discrepancies, and more. Every alert is customizable by location, threshold amount, and notification channel (push notification, email, or SMS).

Workforce data (clock-ins, task completions, scheduling) and loss prevention alerts update in real time. Financial reconciliation data updates daily as your DohAssist team completes the daily close. Security incident reports are available within hours of detection.

See the Hub in Action

Book a demo and we’ll walk you through the Global Terminal Hub with your real data. See exactly what your multi-location operation looks like from the command center.

Book a Demo