Solutions for Restaurant & QSR Operators

Food Cost + Labor = Your Two Biggest Levers

Restaurant operators face a brutal reality: 91% of QSR operators report higher food costs, and 89% face higher labor costs, according to Connors Group research. These two line items represent 55–65% of total revenue — and they're the areas where theft, waste, and inefficiency hide most effectively.

When food cost runs 3–5 percentage points above target, the question is always the same: is it vendor pricing, legitimate waste, or theft? Without daily reconciliation of food purchases against sales, there's no way to answer that question until month-end — and by then, the damage is done.

Internal employee theft is responsible for 75% of restaurant inventory shortages, according to Clover research. That's not external shoplifting — that's your own team: off-ticket food production, closing-shift "take-home" behavior, unauthorized meals, and back-door product removal. Combined with voided transactions, unauthorized discounts, and tip manipulation, restaurants lose an estimated 4% of total sales to internal theft.

Franchise-Specific Expertise

We understand the specific reporting requirements and operational workflows for major QSR franchise systems including Subway, Dunkin', Chick-fil-A, and others. Franchise operators get reconciliation that maps to their corporate reporting requirements — not generic bookkeeping that creates more work at month-end.

For independent restaurant operators, we provide the same level of financial discipline and daily oversight that franchise systems build into their corporate infrastructure — at a fraction of the cost of hiring an in-house bookkeeper.

The Monitoring Effect

Research from QSR Magazine found that monitoring register adjustments alone saved $14,000 per store per year. When employees know that every void, discount, and refund is being independently verified — both financially by DohAssist and visually by DohShield — behavior changes dramatically. This "monitoring effect" reduces theft attempts before they happen, creating a deterrent that pays for itself many times over.

The combination of daily financial reconciliation and POS-triggered video audit creates an environment where honest employees feel supported and dishonest employees can't hide. That's the difference between hoping your team is trustworthy and knowing your systems will catch problems regardless.

For restaurant operators running multiple locations, cross-location variance analysis reveals which store has the highest food cost, where void rates exceed normal ranges, and which locations show cash handling patterns that warrant investigation. This portfolio-level visibility is what separates operators who react to problems from operators who prevent them.

Third-Party Delivery Platform Reconciliation

DoorDash, Uber Eats, Grubhub, and other delivery platforms create reconciliation complexity that didn't exist five years ago. Different commission structures, varying settlement schedules, promotional credits, and tip handling all need to be reconciled against your POS records daily. DohAssist handles this as part of your standard daily close — no additional fees.